Track my order

As soon as your order ships (usually 1–2 business days after payment), you receive an email with your tracking number and a link to follow your parcel step by step.

How to track

1. Open the shipping confirmation email from Hat-trick (check your spam folder too).
2. Click Track my order in the email.
3. Tracking can take 2–5 business days to show the first update after shipping — this is normal.

Created an account? You can also see your orders in My account.

Need help?

Write to hattrick.orders@gmail.com with your order number. We reply within 24 hours, Monday to Friday.